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Privacy Policy

Atnaujinta: 28.06.21
1. What does this Privacy Policy mean?

This Privacy Policy (hereinafter referred to as “Privacy Policy”) defines the terms and conditions that all visitors (hereinafter referred to as the “Visitor”) to the website http://www.probrofranchise.com (hereinafter referred to as the “Website”) must comply with.

The Visitor is considered to have access to and express her/his consent to the Privacy Policy when s/he visits the Website, accesses the Website and/or enters her/his personal data there. A Visitor who does not agree with any provision of the Privacy Policy shall lose the right to visit the Website and use all and/or any of the services provided on the Website.

2. What information do we collect?

When you visit our Website or contact us by e-mail or telephone, we may collect the following information:

  • the information you provide when completing the Contact section on the Website, including first name, surname, country, e-mail address;
  • information which you provide when completing the Apply section on the Website, when seeking to become a PRO BRO franchise partner, including first name, surname, company name, e-mail address, telephone number, address details, and information about finances and experience, as well as about the territory in which you are interested and the number of sites;
  • information about your computer and about your visits and use of the Website, including your IP address, time and date of access to the Website;
  • any other information that you may provide to us at any time by using our Website or by communicating with us.
3. Cookies

4.Use of your personal dataMost browsers allow you to reject all cookies, while in some browsers it is possible to reject only third-party cookies. So you can take advantage of these opportunities. However, please note that blocking all cookies will have a negative impact on the use of this Website, and without cookies you will not be able to use all the Services provided on the Website.

The personal data we collect is used exclusively for the purposes specified in this Privacy Policy.
We may use your personal data:

  • in order to give you the opportunity to use our Website and the services provided therein;
  • for sending messages to you and corresponding with you;
  • for sending to you our news and other information related to our services, which in our opinion is necessary to you, by post, e-mail or other means (you may at any time unsubscribe from such news and information by notifying us by e-mail or by changing the settings in your account).
5. Direct marketing

To persons who have provided their contact details and have expressed a wish to receive information about the goods and/or services we offer, we may send by electronic means (e-mail or SMS) information relating to goods and services of companies of the PRO BRO group.

If you have consented to the processing of your personal data for direct marketing purposes, you have the right to object at any time free of charge to such processing, including profiling, insofar as it relates to such direct marketing, by informing us at info@probrofranchise.com and/or by clicking the relevant link in any notice of offers already sent to you.

6. Disclosure of data

We use IT service companies to help us provide services. These companies process your data only in accordance with our instructions on a contractual basis and cannot use your data for their own purposes.

Also, your data generated by cookies are transferred to other data controllers who process data independently, such as Google, Facebook, Hotjar. Please note that these recipients, although established in the EU, may further transfer data outside the EU, e.g. to the USA, where data security requirements are not as stringent as in the EU.
Other cases where we could disclose information about you:

  • if we have to make such disclosure following the law;
  • in order to protect your rights or interests (including providing your data to third parties, e.g. lawyers, auditors, debt collection companies);
  • in order to sell part of the company’s activities or its assets, disclosing your personal data to a potential buyer of the activity or part thereof;
  • the sale of the company’s activities or a substantial part of its assets to third parties.

We also have the right to disclose your personal data to other companies of the group if there is a legitimate purpose and reason for doing so. Group companies and their contacts can be found here www.probrogroup.com

Third party materials and third party websites

Our Website may contain advertisements from third parties. Such third parties are solely responsible for the content of such advertising and must ensure that it complies with all applicable laws and regulations. We accept no liability for third-party advertising content.
Our information material may contain information from third party websites. Material taken from a third party website will be marked accordingly and may include a link to the original website. We accept no liability for any material collected or published on a third-party website that is provided as a link in our information material for you, nor for the use of personal data by such third party.

Any link to the website provided by us in the information material does not mean that we support it. If you want to access third-party websites that are linked to, you can do so at your own risk.

7. Security of your personal data

Your personal data will be processed in accordance with the requirements of the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts. When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as any other unlawful processing.

Of course, the transmission of data over the internet is largely insecure, and we cannot guarantee the secure transmission of data over the internet.

8. Right of access to data

You may submit a written request (by post, e-mail or at our office) for us to provide you with information on whether data relating to you are being processed, and if such data is being processed, you have the right to access your personal data and the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • recipients or categories of recipients to whom your personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
  • where possible, the envisaged period of retention of personal data or, where that is not possible, the criteria used to determine that period;
  • if the data are not collected directly from you, all available information on the sources of the data.

We respond to such requests in accordance with the procedure and deadlines laid down by law and try to provide you with information as soon as possible, but not later than within 30 days of receipt of your request.

At your request, such data shall be provided in writing at the indicated address or e-mail address. The provision of information on the sources from which your personal data was collected, the nature of the personal data which was collected, the purpose for which they are processed and to which recipients the data were provided in the last year shall be free of charge once per calendar year.

If, upon request, we have any suspicion as to the identity of the applicant, we have the right to request the applicant’s identity document or a copy thereof.

9. Right to rectification of data

You also have the right to request the rectification of inaccurate personal data relating to you by submitting to us a written request (by post, e-mail or at our office). Taking into account the purposes for which your personal data was processed, you have the right to request that incomplete personal data be completed, including by submitting a supplementary statement.

10. Right to erasure of data (“Right to be forgotten”)

In addition, you have the right to request that we delete your personal data. Nevertheless, this right is not absolute and can be justified where there is at least one of the following reasons:

  • the personal data are no longer necessary to achieve the purposes for which they were collected or otherwise processed;
  • you have decided to withdraw your consent to the processing of your personal data when your personal data is processed exclusively on the basis of consent and there is no other reason to process your personal data;
  • your personal data has been processed unlawfully;
  • your data must be deleted when we are under an obligation to do so.
11. Right to restriction of processing of data

You have the right to have the processing of your personal data restricted when one of the following applies:

    • You contest the accuracy of the data for a period during which we may verify the accuracy of your personal data;
    • The processing of your personal data is unlawful and you do not consent to the erasure of your data and instead request a restriction of its use;
    • We no longer need your data for such processing purposes, but you require the data in order for you to assert, enforce or defend legal claims;

When the processing of your personal data is restricted, we may process your personal data, other than for the purpose of storage, only with your consent or in order to assert, enforce or defend lawful requirements and/or to protect your or another person’s rights, or for reasons of public interest.

12. Right to data portability

You have the right to request that we forward your processed personal data to another data controller where this is technically possible.

13. Right to object

You have the right to object at any time, for reasons relating to your particular case, to the processing of data relating to you for direct marketing purposes, including profiling, insofar as it relates to direct marketing.

14. Claims

If you believe that your right as a personal data subject is and/or may be violated, please contact us immediately by e-mail at info@probrofranchise.com . We assure you that following receipt of your complaint, we will contact you within a reasonable time and will inform you about the progress of the complaint investigation and, subsequently, the result.

15. Time limit for the storage of personal data

Your personal data will be processed for 5 (five) years from your last login to the Website.

16. Changes to the Privacy Policy

We may update or amend this Privacy Policy at any time. Such updated or amended Privacy Policy will take effect from its publication on our Website. You should check it from time to time to make sure you are satisfied with the current version of the Privacy Policy.

Once we update the Privacy Policy, we will inform you of any changes we consider to be material by posting them on the Website. If you log in to the Website after the publication of such notice, you agree to the new requirements set forth in the update. You can look at the date “Date of Update” shown below, to find out when the Privacy Policy was last updated.

17. Contact information

If you have any questions related to the terms and conditions of this Privacy Policy, we kindly ask you to contact us by sending an enquiry by e-mail or by registered mail to the following address:

UAB „PRO BRO Express“
Company code 305735989
VAT identification number LT100014047410
Registered office address – Laisvės pr. 77B, Vilnius
A/S LT47 7300 0101 6734 5841, Swedbank, AB
Tel. + 370 620 36633
E-mail info@probrofranchise.com

The latest update of the Privacy Policy was carried out on 10 August 2021.

© 2023 PRO BRO Franchise
Русский Lietuviškai